Course fees are payable in full before the commencement of the course. Should you be unable to attend, a substitute delegate is always welcome at no extra charge. On certain occasions it may be possible to transfer your course booking to a later date.
If you wish to cancel you should do so by email at least 7 working days prior to the course start date, in which case there will be no cancellation charge. For any cancellations thereafter a 50% cancellation charge is payable.
If due to reasons outside of Pump Centre's control (e.g. lecturer sickness, equipment failure etc.) the course cannot take place on the specified date(s) then it will be rescheduled. If a delegate is unable to attend the rescheduled date, they can either transfer their booking to a later date or receive a full refund.
We reserve the right at any time and without prior notice to change the lecturer(s) from those described in the course material. Whilst Arcadis makes every effort to ensure that information presented during a course is correct we must stress that the speaker’s comments do not necessarily represent those of Arcadis and Arcadis does not warrant that the information is fit for any purpose and does not accept liability for any loss or damage suffered by any party relying on or making use of the information presented.